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Splendid Venice - Starhotels Collezione, Venice

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From165US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

San Marco Mercerie 760, Venice, Italy, 30124

Splendid Venice - Starhotels Collezione is situated in the heart of Venice, close to iconic landmarks such as St. Mark's Basilica and the Rialto Bridge. This luxury hotel features a unique rooftop terrace, Altana, offering breathtaking views of the city. The hotel historically began as the 'Black Hat Inn' in the 16th century, seamlessly blending its rich heritage with modern elegance.

Location

Nestled in a quiet area near bustling Strada delle Mercerie, the hotel allows easy access to major tourist attractions. Guests can utilize the private dock for gondolas and water taxis, or nearby vaporetti services for transport to and from the Santa Lucia train station and Marco Polo Airport.

Rooms

The hotel has 165 rooms, including 16 suites and 4 junior suites, all featuring exquisite Italian décor. Many accommodations provide stunning views of the canals or St. Mark's. Bathrooms are spacious and finished in Italian marble, equipped with luxury toiletries.

Eat & Drink

Le Maschere restaurant offers an authentic dining experience with a menu inspired by Venetian cuisine and modern twists from Executive Chef Massimo Livan. The Lounge Bar overlooks the canal, providing a leisurely atmosphere to enjoy coffee or cocktails. The Altana rooftop terrace serves as an exclusive venue for drinks with panoramic views of Venice.

Leisure & Business

The hotel's event team specializes in personalizing gatherings, with a private meeting room capable of accommodating up to 35 people. Leisure facilities include a tranquil library and a stunning rooftop terrace perfect for cocktails and small events. Guests can enjoy high-speed Wi-Fi and tailored services to enhance their stay.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite
Max:
2 persons
40 m² 
Bed options:
1 King Size Bed
City view
Shower
Coffee machine
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Deluxe Triple Room
Max:
3 persons
25 m² 
Bed options:
1 King Size Bed
Shower
Coffee machine
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Family Room
Max:
4 persons
30 m² 
Bed options:
2 Single beds
Shower
Coffee machine
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Getting around

A list of all available modes of transport

City Center
Venice5000 ft
Airports
Marco Polo (VCE) 8.5 mi
Canova (TSF) 19.5 mi
Train
Venezia Santa Lucia Railway Station4600 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Baggage storage
  • Elevator
  • Smoke detectors
  • Fire extinguishers

Guest Parking

  • Electric kettle

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities

Children

  • Cribs
  • Babysitting/Child services
  • Baby stroller
  • Board games
  • Children's menu

Spa & Leisure

  • Garden area

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bathtub
  • Bathroom telephone

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone

Room decor

  • Parquet floor
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Location

San Marco Mercerie 760, Venice, Italy, 30124
Map view
street view
San Marco Mercerie 760, Venice, Italy, 30124
Nearby
Bridges
Rialto Bridge
1600 ft
Square
Piazza San Marco
1000 ft
Museums
Doge's Palace
900 ft
Church
St. Mark's Basilica
1000 ft
Bridges
Bridge of Sighs
900 ft
Sestiere San Marco 328
St. Mark's Campanile
900 ft
Ruga degli Orefici (Rialto) San Polo
Ponte di Rialto
1600 ft
Libraries
Libraria Aqua Alta
1700 ft
Piazza San Marco
Ala Napoleonica
1000 ft
Broadway Theatre
Teatro La Fenice
1800 ft
Church
Church of San Zaccaria
1800 ft
Museums
Museo Correr
1400 ft
Church
Santa Maria Formosa
1600 ft
Piazza San Marco
St Mark's Clocktower
1300 ft
Museums
Olivetti Exhibitionn Centre
1100 ft
Palace
Palazzo Contarini del Bovolo
1200 ft
Restaurants
Trattoria Alla Scala
200 ft
Sestiere San Marco 571 Corte Lucatello
Al Conte Pescaor
400 ft
San Marco 544 Piscina San Zulian - Calle Specchieri
Rossopomodoro Venezia
900 ft
Calle larga San Marco 404
Anima Bella
400 ft
Calle Fiubera 956
Antico Calice
600 ft
5228 Calle dei Stagneri

Reviews and Ratings

Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Friendly Staff
Great Location
Room Noise
Different from Pictures
7.4/10
Very good
Rooms
7.1
Location
8.4
Service
7.7
Dining
6.6
Guest reviews
7.4/10
based on 10 review
4.5/5 based on 3469 review
8.8
8.8/10based on 2130 review
#87 of 410 hotels in Venice based on Tripadvisor
Rupert
United Kingdom, April  2024
6.8/10

The hotel is perfectly situated between San Marco and the Rialto, making it a great spot for exploring Venice. The rooms, while beautiful, were on the small side, but the romantic ambiance made up for it. The service was lacking friendliness and professionalism at times, but the location and dining options were impressive.

Rooms
7.0
The rooms were beautiful but absolutely tiny, suitable for a short romantic stay.
Service
5.0
The service was not as friendly or helpful as expected, sometimes lacking professionalism.
Location
8.0
The hotel is ideally located between San Marco and the Rialto, making it convenient for exploring Venice's key attractions.
Dining
7.0
The dining experience was above average with a decent spread, but lacked variety from day to day.
Facilities
The facilities were sufficient for a short stay, offering standard amenities.
Kate
United Kingdom, April  2024
8.2/10

My stay at the hotel was truly a mix of comfort and style. The rooms had a distinct Venetian touch with high-quality furnishings that made me feel really comfortable. However, the bed was a bit smaller than expected. The service was a highlight, from the helpful housekeepers to the friendly front desk staff and the gentleman who assisted with our luggage. The location was super convenient, allowing easy access to all the major attractions. The dining experience, while delicious, was a bit pricey at 25 Euros per person. Overall, a great value for money stay with a few minor drawbacks.

Rooms
8.0
The rooms were beautifully appointed and very comfortable.
Service
9.0
The staff, especially the lady with blonde hair at the front desk and Mohndi, were friendly and helpful.
Location
9.0
The hotel's location was super convenient, just off San Marco, allowing easy access to all major attractions.
Dining
7.0
The dining was delicious but a bit pricey at 25 Euros per person.
Facilities
8.0
The hotel had all the necessary facilities for a comfortable stay.
Ben
United Kingdom, March  2024
6.6/10

The triple room was beautiful and spacious with a great bathroom, always cleaned immaculately. However, the room felt outdated, smelly, and not in good condition. The service, especially from the hotel manager who assisted us in getting to Murano and Burano islands, was not nice, a bit grumpy, and demanded unnecessary paperwork. The location between St Mark's Square and the Rialto Bridge was amazing, but the noise from delivery boats and glass smashing was disruptive. The breakfast had a good selection, and we dined at the hotel a few times despite some supply issues. The facilities were overall satisfactory.

Rooms
7.0
The triple room was beautiful and spacious with a great bathroom, always cleaned immaculately, although it felt outdated and not in good condition.
Service
5.0
The hotel manager was not nice and a bit grumpy, but the assistance in getting to Murano and Burano islands was helpful.
Location
6.0
The location between St Mark's Square and the Rialto Bridge was amazing, but the noise from delivery boats and glass smashing was disruptive.
Dining
8.0
The breakfast had a good selection, and despite some supply issues, we dined at the hotel a few times.
Facilities
7.0
The facilities were overall satisfactory.
Nancy
United States of America, March  2024
6.4/10

I had a mixed experience at the hotel. The location was perfect for sightseeing, and the service was exceptional with helpful staff. Unfortunately, the room was incredibly tiny, and the dining options were limited with overpriced breakfast.

Rooms
5.0
The room layout was quite small, but it had enough space to move around. The view of the canal was not easily visible as expected from the website.
Service
9.0
The staff at the hotel were extremely friendly and always willing to assist, making it the best part of my stay. They went above and beyond to ensure all my needs were met.
Location
8.0
The hotel's location was excellent, being just a few minutes away from key attractions like San Marco Square and Rialto bridge.
Dining
5.0
The dining experience was disappointing with a poor selection of items and vastly overpriced breakfast options.
Facilities
6.0
The hotel offered standard facilities; however, the dining options were not up to par with the expectations.
John
United Kingdom, March  2024
7.0/10

The hotel location was fantastic, central between St Mark's Square and Rialto Bridge, making it a stone's throw to San Marco's and right in the middle of a great shopping and restaurant district. The rooms, although tiny, were beautifully decorated, but staying for more than a night might feel cramped. The service offered levels of friendliness but encountered an issue with check-out time. The dining experience was good but basic, with breakfast being cleared rather noisily by 10:30. The facilities were satisfactory overall.

Rooms
7.0
The room, although small, was beautifully decorated.
Service
6.0
I found the service to be friendly but not consistent, encountered a slight issue during check-out time.
Location
9.0
The location was superb, central to major attractions and a great spot for shopping and dining.
Dining
6.0
The breakfast was relatively basic and the clearance process could be noisy.
Facilities
7.0
The general facilities met our needs adequately.
Simon
United Kingdom, March  2024
8.6/10

The hotel is centrally located, spotless, very comfortable, and with high-tech amenities. The staff is super friendly and helpful, making my stay enjoyable. The dining experience, although not perfect, offered delicious options. The hotel facilities were well-maintained.

Rooms
9.0
The room was spotless and very comfortable with high-tech amenities, including a convenient night light control next to the bed.
Service
9.0
The staff at the reception desk were super friendly and an asset to the hotel, always lovely and helpful.
Location
10.0
The hotel's central location was perfect for exploring the city, walking distance to landmarks and great for families with children.
Dining
7.0
The dining experience, while just okay, offered delicious options despite limited breakfast variety.
Facilities
8.0
The hotel facilities were well-maintained, providing a comfortable stay for guests.
George
United Kingdom, February  2024
7.6/10

The hotel was a warm and very comfortable refuge from the at times busy and rainy streets. However, the rooms were not ready at the stated check-in time and lacked amenities like irons, which are usually standard in other hotels. Additionally, guests had to pay for the laundry service, which was more expensive compared to similar hotels during the trip.

Rooms
7.0
The rooms provided a warm and very comfortable refuge from the busy and rainy streets.
Service
9.0
The staff was friendly and helpful from the moment we arrived, and guest services went above and beyond to assist with logistics.
Location
8.0
The hotel's location was great for accessing all areas in Venice, keeping the rooms sparkling clean, and offering a central spot in the city center.
Dining
6.0
Facilities
8.0
The hotel had various facilities available like room service, dry cleaning, housekeeping, laundry, and pet amenities.
Joshua
United States of America, February  2024
6.8/10

My stay at the hotel was overall pleasant. The rooms, while not the cleanest compared to other European hotels I have visited, were ready and provided a nice view of one of the canals. The service had its ups and downs, with some staff members being kind enough to arrange a room change for a better view, but others were a bit rude during breakfast. The location was ideal, being very close to St Mark's Square and surrounded by lively restaurants and shops. The dining experience was average, with a buffet that had limited choices. However, the hotel facilities were adequate for a comfortable stay.

Rooms
7.0
The rooms were ready and overlooked one of the canals.
Service
6.0
While some staff members were kind and accommodating, others lacked in proactive service, and a bit rude during breakfast.
Location
8.0
The hotel's location was ideal for visiting St Mark's Square, with a bustling atmosphere and friendly surroundings.
Dining
6.0
The dining experience was alright, with a buffet that offered limited choices.
Facilities
7.0
The hotel facilities were sufficient for a comfortable stay.
Arthur
United Kingdom, December  2023
7.6/10

The hotel was a bit different from the pictures shown, had some noise issues but the staff was caring and friendly. The location was excellent between Piazza San Marco and Rialto bridge, offering a great opportunity to explore. The dining experience was extensive, and the hotel is cool after a long day of walking.

Rooms
5.0
The room was different from the online pictures and encountered noise issues requiring room change requests.
Service
9.0
The staff was warm, friendly, and accommodating, even organizing linens on Christmas Day.
Location
8.0
The location was perfect between Piazza San Marco and Rialto, making it easy to explore the city.
Dining
8.0
The dining experience was more extensive than usual and attracted both guests and locals to the hotel restaurant.
Facilities
8.0
The hotel offered great amenities and a cool retreat after a day of sightseeing.
Friendly Staff
Room Noise
Tony
United States of America, August  2023
9.0/10

I absolutely loved my stay at this hotel. The rooms were spacious, beautifully decorated, and had fantastic views of the surrounding area. The convenient amenities like bedside charging ports and coat hooks made the stay even more enjoyable. However, the dining options were a bit limited in terms of choices.

Rooms
9.0
The rooms were spacious, beautifully decorated, and offered stunning views of the surroundings.
Service
10.0
The staff was incredibly friendly and always ready to assist. I felt truly valued and well taken care of during my stay.
Location
10.0
The hotel's location couldn't have been better. It was right in the heart of everything, making it convenient to explore the area and enjoy the nearby attractions.
Dining
7.0
The dining experience offered a nice selection of options, but I would have appreciated a bit more variety, especially with certain items missing like salmon or prosciutto.
Facilities
9.0
The hotel's facilities were top-notch, providing everything I needed for a comfortable and enjoyable stay.
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Rooms and Guests2 Guest, 1 Room